On September 4th, 2015, the Japanese company Hitachi announced the use of an Artificial
Intelligence (AI) boss in a business setting. Hitachi stated that these new artificial intelligence devices
"provide appropriate work orders based on an understanding of demand fluctuation and on-site kaizen
activity derived from big data accumulated daily in corporate business systems, and its verification in
logistics tasks by improving efficiency by 8%." (Hitachi.com). "Kaizen" is a business strategy that is
mostly common in Japan which focuses on the strive for self efficiency. There are three main features
of the new artificial intelligence device by Hitachi. The first feature is the understanding of human
ideas and the "kaizen", and translating this to work orders. This feature basically means that the AI
analyzes various aspects of human life (weather, holidays, etc.) and provides a solution to work
orders that would make the company more efficient. The second feature is that the AI automatically
selects appropriate data from big data and responds to demand fluctuations. This feature of the AI
connects with the constant demand of certain goods and provides a way of controlling the demand
fluctuations. The third feature is that the new AI can quickly consume various forms of big data at
any time. This essentially means that the AI can intake and categorize large amounts of data at
anytime.
What does this mean for business? The positive aspect of the artificial intelligence system is the
increase of efficiency and organization within a business. The negative aspect of the new system is
that the machines within a company would basically be controlling the company. If something goes
wrong with an order, the company has to hold someone accountable. Another negative aspect of the
AI system is that this new development in the company will take jobs away from many employees.
In my opinion, I do not like the new system. Many jobs will be lost, but the new AI would make
things more efficient. Some problems could rise from the new technology. If the AI system fails or
shuts down during a blackout, the company could panic and work slower. In conclusion, the artificial
intelligence built by Hitachi is an amazing advancement and will eventually change the business
world.
https://www.yahoo.com/tech/meet-the-new-boss-the-worlds-first-128660465704.html
http://www.hitachi.com/New/cnews/month/2015/09/150904.html
http://www.popsci.com/hitachi-hires-artificial-intelligence-bosses-for-their-warehouses
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