Smart Email and
the Path to Digital Immortality
This
article could have gone into more depth about how this technology would utilize
social networking to create this automated system of organizing and handling
emails specific to an individual user. However, this system seems to me to
be effective service that makes emailing more efficient and simpler for any
user. Its ability to prioritize emails in an orderly fashion can be an
extremely valuable tool for many people and businesses. What concerns me about
this product is how reliable it can be. It’s hard to believe that a computed
automated system can know what emails are of more importance to the user. I do
not think that this system could fully acknowledge what the users find
important and what they find useless. Furthermore, IBM Verse has future goals
on adding more cognitive computing to further the helpfulness of the system
without the attention of the user. However, I see this increase in cognitive
computing as potentially damaging to human social interaction. Allowing
computers to answer emails takes out the human element to conversation. Here we
may see technology come at the price of damaging human social interaction.
Cognitive intelligence within email services, if coherent
with the user, could however provide numerous benefits to users both in a
personal sense and the business world. This service could allow for more
productivity as less time is wasted sorting through junk mail. If this service
continues to grow into a fully automated self answering email service than that
will eliminate the need for certain jobs in the business world including
personal assistants. Communication would be faster and error free but may
certainly lack human elements of interaction. My biggest concern is that humans
will become over reliable of potential technology like the one discussed in
this article. If we become completely reliable on this totally self-automated
system in the future, we could become very vulnerable if a system like this
fails. Overall, the product as of now
seems to be a very convenient and helpful system, but the introduction and
expansion of more cognitive intelligence is one that can be potentially
damaging in my views.
Original Source
http://www.technewsworld.com/story/83079.html
Additional
Sources
http://www-03.ibm.com/software/products/en/ibm-verse
http://www.informationweek.com/cloud/software-as-a-service/ibm-verse-can-it-trump-google-inbox/d/d-id/1317547
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